News at Leycester House Care Home in Warwick

Latest news

Family messages from Leycester House
Our residents' family members have been sending lovely messages into Leycester House while they're not allowed to visit, so we've sent some back! We haven't let lockdown spoil our fun, so have been carrying on with our activities, having fun and making our residents smile. Life is a little different but we're still making the most of it!

COVID-19 Latest Update
The health, safety and wellbeing of our residents and colleagues are always our top priorities. We have therefore taken comprehensive action to prepare for, and respond to, the growing coronavirus outbreak in the UK.

This page will continuously update with the latest advice from Berkley Care Group about the steps we are taking at our homes. This information is intended for Berkley Care Group residents, colleagues and any visitors to our homes only.

For comprehensive information about coronavirus itself, please visit either the or NHS websites, or if you are concerned you or someone you are in contact with has coronavirus, call 111.

Visiting Leycester House

For Leycester House, the health and safety of our residents and colleagues is our top priority. As such, we have made the decision to stop all non-essential visitors to our home until further notice.

We have not taken this decision lightly, but we know our visitors, including relatives and loved ones, would want us to do everything possible to keep the residents in our care safe and well.

Non-essential visits include routine visits from relatives and loved ones, visits from individuals such as hairdressers and entertainers, and from professionals and contractors carrying out non-essential services.

If you can delay your visit or achieve its purpose via another method (i.e. through a phone call or video call), please do so. We are in the process of setting up a Skype video calling facility for our residents and we will update you as soon as this is in place with details of how to contact your loved ones.

Requests for essential visits where exceptional circumstances arise will be considered. Please contact the General Manager directly on 01926 357210 to discuss and arrange this.

If an essential visit is granted, we ask that a number of steps are taken to limit any potential risk - these are outlined in the next section.

Please do not attempt to arrange a visit to Leycester House for any reason if you currently feel unwell, particularly if you have a cough, a fever or high temperature, or have shortness of breath, or if you have been in contact with someone who may have coronavirus.

How to safely visit Leycester House

If an essential visit to Leycester House has been agreed, it is important that you do so safely and in a way that minimises the risk of infection to our residents and colleagues. Therefore, before visiting and whilst on site, please consider the following:

- Handwashing. It is important that you wash your hands thoroughly before you visit Leycester House, and regularly whilst you are at the home. Please make sure you wash your hands for a minimum of 20 seconds, using either hot water and soap or 60% alcohol sanitiser gel that we have provided throughout the home. The NHS has a video guide to effective handwashing here.

- Coughs and sneezes. We understand there are many reasons why someone may cough or sneeze, however, if on an essential visit, please make sure you have a tissue on you at all times so that you can catch a cough or sneeze. Please then immediately dispose of the tissue in the bin and wash your hands.

Protecting our residents and colleagues

Please be assured that Berkley Care Group is treating this matter with the utmost seriousness and comprehensive contingency plans are in place in the event of a coronavirus outbreak at a home. We will, of course, update you should this be the case and outline what additional measures we will be taking.

In response to the growing UK coronavirus outbreak, we have created a dedicated steering group. Led by Jenny Fuller, our Operations Director, this group comprises our senior leaders from across the business who are now meeting regularly via conference call to review and further develop our plans, reflecting the evolving situation. The group is monitoring and reacting to the latest guidance issued by the UK Government, the NHS and public health bodies.

The steering group has already taken action, including working to secure the medical supplies we may need in the event of an outbreak in a home, and developing and implementing the policies and protocols needed to make sure Berkley Care Group can continue to provide high-quality care during this time.

All home General Managers and colleagues have been informed of the steps we are taking and how they can help prevent the spread of infection. This includes establishing handwashing stations in the reception areas of all homes, installing additional prominent signage about handwashing, and completing the infection control training modules through our digital learning platform.

The homepage on our website will have a link that will be updated regularly to reflect the latest information and advice regarding any additional steps we are taking to safeguard the health of our residents and colleagues. Please continue to refer to this for all further communication on the COVID-19 outbreak.

For anyone connected to Leycester House who has further questions about our response to the coronavirus, please call the General Manager on 01926 357210.

Happy 100th Birthday to Sybil!
It's not every day you are invited to a 100th birthday party! But our Sybil turned 100 earlier this month, and boy did we all celebrate! We put on a delicious afternoon tea for Sybil and her friends, followed by a fantastic performance from an opera singer who sings on the Strictly Come Dancing tours. All the Leycester House residents came to join in the party and had a great time. Happy 100th Birthday, Sybil!

Keep fit classes
There's one thing our residents love and that’s exercise. Four times a week, we have classes here in our home, and as you can see from our session with Wendy, it is very popular. Wendy is fantastic at interacting with all the residents and involving everyone, and incorporates movement, breathing and exercise games.

Leycester House’s ‘Caring’ is officially ‘Outstanding’!
We’re pleased to announce that following a recent CQC inspection, not only have we retained our overall ‘Good’ rating but have raised the bar by achieving an ‘Outstanding’ rating in being ‘Caring’!

We’re delighted with the report, which describes our Warwick care home as having ‘a sense of community where people would have fun and enjoy spending time with each other and their visitors’, as well as describing our staff as ‘suitably skilled and experienced’.

On our ‘Outstanding’ rating in the area of being ‘Caring’, the CQC report says, ‘people were truly respected and valued as individuals; and empowered as partners in their care in an exceptional service’. This is something we are truly proud of.

The CQC spoke to several residents while they were here inspecting Leycester House, and it is wonderful to see comments including ‘I don’t think you could find a much nicer place than this. I love being here’, and one family member said, ‘I think it is fabulous. All the staff are so lovely and do anything for [name]’.

We’d like to take this opportunity to thank our residents, their friends and family members, the local community and every single member of staff here at Leycester House, for coming together to make our home what it is and achieve such a fantastic CQC report.

Everyone works hard to create the ‘warm and vibrant atmosphere’ mentioned in the report, and that’s what makes our home so special. We hope to see you here very soon, whether you’re visiting a loved one or are interested in finding out more about Leycester House.

For more information about our home and the expert care we provide, please do get in touch by emailing, calling 01926 357210 or popping in to see us on Edgehill Drive.

March Events at Leycester House
We have four great events lined up for you this month, starting on Thursday 5th March with a visit from the one and only Gemma Louise Doyle! We can't wait to welcome Gemma back into our home.

Next is Richard King on Thursday 12th March, who is back to entertain us all once again with his guitar. Come along and join us!

Our third event of the month, taking place on Thursday 19th March, is a performance by Betsy Harmony, who we absolutely love here at Leycester House. Betsy is so bubbly and this comes through as she sings in her unique vintage style.

Last but not least, Bob Gessey's rounding off the month for us on 26th March. Expect lots of fun, laughter and dancing!

Please RSVP to or 01926 357210 to let us know you’re coming. As always, our events are completely free of charge and include complimentary refreshments! Food options are subject to change.

February Events at Leycester House
We have four great events lined up for this coming month, starting with a visit from Betsy Harmony on Thursday 6th February! Beautiful, bubbly Betsy is coming back once again to entertain us with her unique vintage style, and we really can't wait.

Next up is Marcus for our Valentine's Special! Marcus will be here on Thursday 13th February to serenade us all with his romantic 'interlude'.

Dean Thomas will be here on Thursday 20th February, so it's sure to be an evening of brilliant entertainment as always.

Last but not least, Denise Pitter will be here on Thursday 27th February. We thoroughly enjoyed Denise's performance in October and can't wait for her to come back to Leycester House.

All our January events are from 6.30pm until 8.30pm and as always, everything is complimentary. Please RSVP to or call 01926 357210. Food options subject to change.

January Events at Leycester House
We have four fantastic events lined up here at Leycester House this January! And we really hope you can join us to celebrate the new decade.

We're starting on Thursday 2nd January with Away with the Fairies, a class act with an average age of around 70! Join us for what's sure to be a truly fantastic night.

On Thursday 9th January, Paulo Pinto will be here to perform songs from the Rat Pack and Motown for us, as well as some Spanish and Italian hits. Get ready to sing along!

On 23rd January, join us for an evening with Poperasops. This glamorous pair has it all and we can't wait to witness that unique blend of pop and opera here in our home once again.

Last but not least, we're rounding the month off with Denise Pitter, an incredibly talented singer and actor with an extensive repertoire.

As always, food, drink and entertainment is completely free of charge. We love to see Leycester House full on Thursday evenings, with happy people here to enjoy great entertainment together - and the more, the merrier, so please do come and join us. If you can make any of our events this coming month, please RSVP to or 01926 357210.


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